Juul Labs is now offering a new benefit at no cost to you

See top doctors & physical therapists for back & joint pain

We move you forward—your way.

Sign up today so you are covered

97% of Vori members relieve pain without surgery

Easily book a virtual visit with Vori Health when pain happens. Our Care Teams help you get back to better faster and avoid surgeries and costs you don’t need.

WHAT WE TREAT
BACK PAIN
NECK PAIN
KNEE PAIN
SHOULDER PAIN
HIP PAIN
FOOT & ANKLE PAIN
ARTHRITIS
PELVIC PAIN
SPORTS INJURY
BACK & NECK PAIN
KNEE PAIN
FALLS & MOBILITY
SHOULDER PAIN
HIP PAIN
FOOT & ANKLE PAIN
ARTHRITIS
PELVIC PAIN
SPORTS INJURY

See a specialist within 48 hours

Use Vori Health when you or an eligible dependent need support for:

A new pain or  injury
Pain that comes and goes
Pain that won’t
go away
A second opinion for surgery
Care before or after surgery

It’s easy to get started!

See a doctor & physical therapist within 48 hours

Easily schedule virtual visits. No waiting. No referrals.

Feel results in just 3 visits

Members see a 47% pain reduction within one month.

Reach your goals—your way

Get personalized exercises and healthy lifestyle guidance—all in one place.

14
SLOTS AVAILABLE this week
Schedule your appointment
Curious about cost or how virtual visits work?
Check out our FAQs.
VORI STORIES

Trusting the process

TANORA’S STORY

“I’m a very active 58-year-old with chronic lower back pain and had a really bad experience with physical therapy in the past—so I took a chance with Vori. Much to my surprise, my physical therapist and care team were AMAZING.

The tools, techniques, and exercises they gave me I can use daily. I am in much less pain now and am back to my active lifestyle.”

VORI STORIES

Relief at the first visit

BURT’S STORY

“I had a discectomy several years ago. I was told if the pain gets worse then I would need a fusion. I tried going to PT during Covid and it didn't really help. 



When my insurance offered Vori, I tried it. The correct stretches and exercises helped on the first day.”

Want to know if Vori is right for you?
Watch this video to learn more about the Vori Health difference.

A team of experts on your side

Overcoming back and joint pain takes a team approach.

Dr. Carolyn Chudy
Director of Physical Medicine & Rehabilitation

“Helping people overcome pain and reach their goals without surgery is incredibly rewarding to me. Everyone deserves that kind of care.”

Mark Milligan, PT, DPT
Director of Physical Therapy

“Virtual care has so many benefits. There’s no hassle, and we can actually be 1-on-1 with our patients and focus on what matters to them.”

Christi Bowling, RDN
Director of Nutrition

“I love helping people learn how to lower pain and nourish an anti-inflammatory lifestyle. How and what we eat can truly change how we feel.”

Rusti Quarles
Lead Health Coach

“It lights me up each day to connect and support patients in their quest to improve their quality of life. Together we’re stronger!”

Vori Health is led by top doctors and specialists with training from the country’s best medical centers.

Virtual care, really effective

Most members see results within 3 visits.

Your care,
your location

For those moments when you would like in-person care, we’ve got you covered, too. Sign up to access any of our clinics nationwide so you can get better, faster.

Sign up today

Frequently Asked Questions

Why is Juul Labs offering Vori Health?

Juul Labs offers Vori Health to employees because we recognize many individuals' challenges in accessing care to treat back, neck, hip, knee, shoulder, and joint pain. Providing Vori Health's digital solutions, at no cost to you, aims to make effective pain management solutions more accessible and convenient, ensuring our employees and their family members receive the support they need for better overall physical wellbeing.

What about in-person visits?

Vori Health is designed for convenience and effectiveness, so you can meet with your Care Team by video, phone, or chat, and do the exercises or recommended treatments on your time and in your home. For those moments when you would prefer in-person care, we’ve got you covered, too. With your benefit, you can access any of Vori Health’s nationwide physical therapy clinics spanning 200 of the largest metro areas. Talk with your Vori Health care team to learn more.

How does Vori Health work?

Vori Health works by designing a treatment plan around you. By getting to know you, we can get you back to living how you want.

First, you will have an initial consultation video visit with an integrated Care Team. We’ll capture a 360° view of your health and cover the following:

  • How your pain affects your day-to-day life
  • Your motivations and goals
  • A medical history review
  • A comprehensive physical exam and diagnosis
  • Discussion of your treatment options, which may include physical therapy, non-opioid pain medication, nutrition counseling, and healthy lifestyle support
  • A local referral for any imaging or tests if needed
  • Consultation with a physical therapist to discuss home-based exercises and strategies to improve your strength and mobility

Then, we design your personalized treatment plan.

What will my treatment plan look like?

Depending on what we learn about you, your goals, and your needs from your initial consultation, our Care Team might provide a plan that includes physical therapy, a reduction or change in medication, nutrition counseling, and healthy lifestyle coaching.

Typically, patients meet virtually with their physical therapist two times per week during the initial stages of the plan. And to help you stick to it and achieve your goals, you’ll get the support and guidance of a personal health coach. You can also message your Care Team, including your doctor, at any time.

Together we’ll regularly review your progress and adjust your treatment plan as needed.

Who is on my Care Team?

Your Vori Health Care Team is personalized to your needs and may include board-certified specialty medical doctors, nurse practitioners, physical therapists, health coaches, and nutritionists.

Do I need any special equipment?

No, just a smartphone, tablet or computer with a camera, and internet access. Vori is easy to use anytime, anywhere—but we're here to help if you need technical support.

How long will it take before I see results?

Your plan is designed around your goals, needs, and schedule. It focuses on long-term success to alleviate your pain, build strength, and get you back to doing what you love. Some Vori Health members begin to see and feel changes in as little as a few weeks. Each person’s progress differs, but your Care Team will be there every step of the way to help you achieve your goals and live pain free.

What if I am already receiving care elsewhere for my back or joint pain?

We’re glad to hear that you are already receiving care. Our care teams frequently partner with other doctors and physical therapists to make sure people like you get the best care possible. We can address any unresolved issues you may have and can work with your current care team to coordinate your treatment.

How much does it cost?

There are no costs for members who are part of the Juul Labs’ medical plans. Juul Labs covers this for you plus your spouse/domestic partner and dependents 18+ enrolled in one of the company’s medical plan.

Members are eligible to receive help with muscle or joint pain through all of Vori Health’s services. Get started with your first visit and evaluation with your Vori Care Team if this applies to you.

Your engagement with Vori Health is voluntary and confidential.

How can I sign up my covered family members?

You will need to create a separate Vori Health account for each individual on your plan, using their name and contact information.

How do I get started?

It’s easy! Create an account and schedule your first visit with your Care Team. Your personalized Care Plan will get delivered right to your Vori Health account.

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